After-sales Support

Before Sales Service

CNC Machine Pre-sales Service

Consulting service
- Tell us your specific production requirements and operational goals.
Technical feasibility study
- A comprehensive analysis to determine the machinery and equipment required to achieve your production goals.
Customized solutions
- Tailored solutions based on your production needs.
Detailed quotation
- Transparent pricing with clear breakdowns to facilitate informed decision-making.
Project planning assistance
- Expert guidance on layout design, workflow integration and capacity planning.
Demonstrations and trials
- On-site demonstrations and machine trials to showcase machine performance and functionality.
Material and process testing
- Test your materials on our equipment to verify their performance and precision.

After Sales Service

At TechPro, we are committed to supporting you long after you have purchased your CNC machine tool, with installation guidance, user guidance, maintenance and more. Our professional after-sales service ensures that your machine always delivers optimum performance, reducing downtime and keeping your operations efficient and productive.

Our Services Include

Installation and commissioning: Installation by our professional engineers will quickly and effectively integrate the machine into your workflow.
Operator training: We offer comprehensive training services to give your staff the know-how to operate and maintain the machine.
Regular maintenance: Preventive maintenance extends the life of the machine and prevents unexpected downtime.
Spare parts supply: As a CNC machine manufacturer, we have a large spare parts inventory and can quickly provide you with original parts for your machine to ensure continuous operation.
Technical support: Expert assistance for troubleshooting, software updates and operational guidance via phone, email, remote guidance or on-site visits.
Warranty and service plans: Peace of mind guaranteed with protection options and extended plans to suit your needs.
Upgrades and retrofits: Modernization solutions to bring your purchased machines in line with existing line technology.