Support
Support
Beforesales
Tell us your needs and we will provide you with customized solutions.
24-Hour Online Service
We provide 24-hour free support service, any problem is handled by us!
High Quality
Factory direct sales, each machine will be quality inspected before leaving the factory.
Aftersales
If you encounter any problems during the use of the machine, please feel free to contact us.
Sale service
Jinan TechPro CNC Machinery Co., Ltd., as a leading manufacturer of CNC machine tools, we understand the importance of providing high-quality machines and stable technical service support. Therefore, we have formed a professional team, including technicians, after-sales personnel, logistics personnel, sales personnel, etc. Our team will ensure that you can easily purchase the right machine and save time and money.
Perfect Solution
From initial consultation to final purchase, our team will provide you with the best solution based on your needs, through comprehensive product information, open prices and flexible payment methods.
Efficient Order Execution
To ensure that your equipment arrives on time, we attach great importance to the timely processing and delivery of orders.
Customer service
TechPro provides 24/7 online support via live chat and email to promptly address any technical or product-related issues. Our dedicated customer service team is committed to providing exceptional service and ensuring you have a satisfactory purchasing experience. TechPro values feedback from customers and sees it as key to the company’s continuous innovation and improvement, so it is constantly seeking to improve its products and services.
Pre-Sales Service:
- Expert Advice: Our team of experts can guide you in selecting the CNC machine tool that best meets your needs. Whether you need a 3-axis router or a complex 5-axis model or a custom model, we can provide expert service to help you make an informed decision.
- Tailored Solutions: We recognize that every business has unique requirements. Our R&D designers are ready to discuss custom solutions with you to make our machines precisely meet the needs of your project.
- Product demonstrations: We can show you the precision and quality of our machines, either on site or via video.
After-Sales Service:
- Installation and Training: To ensure that you are quickly up and running with your new CNC machine, our experienced engineers provide comprehensive training and on-site installation assistance.
- Maintenance and Repair Services: To keep your machine in optimal operating condition, reduce downtime and increase productivity, we provide routine maintenance inspections and repair services.
- Spare Parts Supply: We maintain an extensive inventory of spare parts to ensure the fastest possible after-sales support.
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